Ability to maintain sensitive and confidential information.Ability to work collaboratively and cross-functionally.Experience with technical writing, articulating content strategy, and MS Office/Google Workspace.Experienced in requirement analysis and project brief gathering.2 years experience in technical writing, legal writing, or writing executive/C-Suite level communications.Triage and assigning requests for new knowledge base content.Create articles for product launches or feature updates by translating technical documentation into detailed accurate and user-friendly content.Communicate with subject matter experts across cross functional teams to locate and confirm answers to content accuracy & completeness requests.Audit and review internal knowledge base content for accuracy, freshness and quality as part of a structured “Content Freshness” program.Address feedback from users and internal stakeholders to update content.Create articles for product launches or feature updates by translating technical documentation into detailed accurate and user-friendly content. You will work with subject matter experts and stakeholders to ensure that the information is accurate and easy to understand. Role overviewĪs a technical writer, you’ll draft clear, professional, and empathetic communications on behalf of product managers, software engineers and account executives. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. At Cognizant, our global community sets us apart-an energetic, collaborative and inclusive workplace where everyone can thrive.
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